A Brief rundown of PC Repair

Because not All are Equal

PC Broken? You need a Computer Repair Tech

A computer repair technician is a person who repairs and maintains computers and servers. The technician's responsibilities may extend to include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks. Computer repair technicians work in a variety of settings, encompassing both the public and private sectors. Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.

Technical Support

Technical support or tech support refers to a range of services by which enterprises provide assistance to users of technology products such as phones, computers, software products or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product - rather than providing training, customization, or other support services. Most companies offer technical support for the products they sell, either freely available or for a fee. Technical support may be delivered over the telephone or online by e-mail or a website or a tool where users can log a call/incident. Larger organizations frequently have internal technical support available to their staff for computer related problems. The internet is also a good source for freely available tech support, where experienced users may provide advice and assistance with problems. In addition, some fee-based service companies charge for premium technical support services.

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Remote PC Repair

Remote PC repair or Remote Computer Repair is a method for troubleshooting software related problems via remote desktop connections.[11] Technicians use software that allows the technician to access the user's desktop via the Internet.

With the user's permission, the technician can take control of the user's mouse and keyboard, transfer various diagnostic and repair applications to the user's desktop, run scans, install antivirus programs, etc. If the remote service permits it, the technician can even reboot the PC and reconnect remotely to continue his work without the user needing to assist. Common repairs available with online computer support providers are computer virus and spyware removal, computer optimization, Windows Registry repair, device driver issues, Web related issues, and Windows security updates. Only software can be "repaired" remotely. A computer with a broken hardware component such as a motherboard or hard disk can in some cases be diagnosed and worked around, but must be repaired in person.

Information systems technicians operate and maintain information systems, facilitating system utilization. In many companies, these technicians assemble data sets and other details needed to build databases. This includes data management, procedure writing, writing job setup instructions, and performing program librarian functions. ITs assist in designing and coordinating the development of integrated information system databases. ITs also help maintain Internet and Intranet websites. They decide how information is presented and create digital multimedia and presentation using software and related equipment.

Anti Virus

No matter how useful antivirus software can be, it can sometimes have drawbacks. Antivirus software can impair a computer's performance. Inexperienced users may also have trouble understanding the prompts and decisions that antivirus software presents them with. An incorrect decision may lead to a security breach. If the antivirus software employs heuristic detection, success depends on achieving the right balance between false positives and false negatives.

False positives can be as destructive as false negatives. Finally, antivirus software generally runs at the highly trusted kernel level of the operating system, creating a potential avenue of attack